SUMMARY:

The course is a 2-hour webinar and is offered as a self-study course called Cultural Sensitivity. The training will give attendees a bias-disruption tool box that they can use to interrogate their thinking or internal sentences about people who are outside their zone of comfort.

UNCONSCIOUS BIAS: WEBINAR

DURATION: 2 HOURS

FORMAT: WEBINAR WITH A LIVE FACILITATOR

REGISTER NOW (PRIVATE SESSION)

COST: $390

Overall Purpose 

  1. Develop mindful habits in all aspects of service in a diverse climate.
  2. Master the skills, behavior and attitude of a person who builds authentic connections with individuals across cultures (or outside their comfort zone).

Big ideas:  

  1. Unconscious bias (simple stories) hinders the creation of authentic connections with colleagues, customers, clients, and anyone you interact with.
  2. You can mitigate the impact of unconscious bias (value and respect others) by associating positive images and words with those outside your comfort zone.
  3. Unconscious bias prevents us from seeing the big picture or discerning  the impact of our behavior.

The course will give attendees a bias-disruption tool box that they can use to interrogate their thinking or internal sentences about people who are outside their zone of comfort.

We tend to consider individuals outside our zone of comfort as “other” and judge them more harshly. The course will help individuals through the process of internalizing their bias-disruption tool box in order to avoid the tendency to jump to conclusions or judge people who we consider as “other” more harshly.

The content encourages attendees to become comfortable listening critically to their inner voice and feelings – self- reflection. It is naturally empowering and can lead to better decisions in their day‐to‐day interactions with peers and those outside their comfort zone.

Gustafson and Bennett define self‐reflection simply as thinking over a longer period about experiences and in that practice, seeking out what is common, what is different, and anything interrelated . Self‐reflection is purposeful thinking activity over time.