SUMMARY:

It is offered as a webinar, self-study, hybrid, and in class course. The Sensitivity Training webinar is designed for individuals who desire to improve their ability to build relationships in the context of gender and ethnic diversity. The content is tailored to your organization’s requirements. You can take the webinar and self-study course on the go by using an iPad or Android device.

SENSITIVITY TRAINING: WEBINAR

DURATION: 4.5 HOURS

FORMAT: WEBINAR WITH A LIVE FACILITATOR

REGISTER NOW (PRIVATE SESSION)

COST: $450

The Sensitivity Training webinar is designed for individuals who desire to improve their ability to build relationships in the context of gender and ethnic diversity. The content is tailored to your organization’s requirement. You can take the webinar and self-study course on the go by using an iPad or Android device.

We use a competency-based framework to define the skills, behaviors, and attitudes of people who honor professional boundaries. It is a 4-plus-1 model.

Four features of the framework are ideal behaviors and traits of an individual working in a team context. The additional competency is unique to your organizational context and role. It is a skill, behavior, or attitude that will help you to build and sustain healthy public and private relationships.

  • MODULE 1
  • Six agreements
  • Minds on
  • Big ideas of the course
  • Your learning goal
  • Boundaries
  • Professionalism
  • Social Map
  • Thoughtful responses that bring us closer
  • Building strong relationships with a focus on values
  • How can I be real and respectful?
  • MODULE 2
  • Human rights overview
  • The legal boundaries
  • The H.B.R.C model for thinking impact
  • Boundaries of communication
  • A theory of bias
  • Disability and gender bias
  • Creating trusting relationships
  • Mitigating the influence of bias
  • MODULE 3
  • Five skills for building rapport
  • Attitude is everything
  • Managing boundaries
  • Reading the face
  • Open-and-honest communication
  • Managing conflict
  • Team politics
  • Personal action plan

SENSITIVITY TRAINING: SELF-STUDY

DURATION: 6 HOURS

FORMAT: SELF-STUDY WITH ASYNCHRONOUS FEEDBACK

REGISTER NOW (SELF-STUDY)

COST: $295

  • PART 1
  • Course overview
  • Civil behavior in public spaces
  • Your learning goal
  • Key concepts
  • Boundaries in public spaces
  • PART 2
  • Legal boundaries: A guide to professional conduct
  • Sensitivity in practice
  • Theory of bias
  • Extinguishing personal bias
  • Challenging sexism
  • PART 3
  • Attitude is everything
  • Reading the face
  • Conflict as an iceberg
  • Personal action plan