The webinar will give attendees some practical tools and techniques that will improve their ability to engage in communication with others that fosters healthy, inclusive social spaces. The facilitator is tasked with helping individuals through the process of thinking about and examining their beliefs, feelings, and observations to foster an understanding of the importance of a workplace culture founded on civility and respect. We will provide you with a brief reporting of the session and your next steps as well as a certificate of completion.
The Webinar can be scheduled at your convenience.
PROFESSIONAL COMMUNICATION: WEBINAR
DURATION: 3 HOURS
FORMAT: WEBINAR WITH A LIVE FACILITATOR
Professional Communication Curriculum
Please note: The session can be tailored to meet the needs of the attendee(s).
1.1 Introduction and Minds on
1.2 Seven Principles of professional communication
1.3 Boundaries of professional communication
1.4 Honesty vs. transparency
1.5 Red-flag language that activates unconscious bias
2.1 How can I be transparent or honest and not disrespect others?
2.2 Six elements of nonviolent communication
2.3 Discerning the emotional temperature of an interaction
2.5 A model for lasting change