Cultural Sensitivity for Business

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Course Content

MODULE 1
1.0 Course overview
1.1 Minds on
1 Topic
1 Quiz
1.1.1 Learning goal
1.1.2 What is my goal?
1.2 General theory of unconscious bias
1.3 The authority of the unconscious mind
1.4 Simple stories
1.5 Inclusion
1.6 Scenarios
MODULE 2
2.1 Boundaries, professional conduct and communication
2.2 Red-flag language
2.3 Theory of bias
2.4 Creating trusting relationships across diverse identities
2.6 Personal action plan
1 Quiz
Your personal next steps