When you feel frustrated with a person of a different generation, try to balance out the negative thoughts with positive ones. Researchers William Strauss and Neil Howe describe generations as part of a repeating cycle of “people moving through time” (1991, p. 23); and the “lesson of the cycle is that each generational type specializes in its own unique brand of positive and negative endowments” (1991, p. 39).
Common Complaints (Cons): Pros
Millennials are always on their phones > They’re good with tech and multitasking
> They’re creative/innovative.
Boomers are behind with tech and > They’re experienced and have a different set of skills.
don’t want to learn new skills > They’re good with face-to-face communication.
Discrimination and any other form of workplace mistreatment based on age crosses a legal boundary.
Could your attitude toward people of a different generation cause you to cross a legal boundary?
Challenge: Consider how a generationally diverse work environment can benefit your productivity? (diverse communication styles and skills, perspectives, experiences, etc).