Feeling wronged? Combating negativity bias

I used to work with someone with whom I had a personal issue, and the personal issue I had unfortunately skewed the way I viewed this individual and their behavior in our work environment. Of course I can see this now in hindsight, because this was years ago, but what I also didn’t know back then is that there are strategies for neutralizing our personal biases toward others.

Since then, I have also learned that it is easy to slip into a negative attitude when we feel wronged. Whether it’s because your reputation is at stake or because you just feel ignored, sometimes we fall into a place where we can only seem to think about the negative aspects of a situation.

Could you or someone you know use a simple model for

neutralizing personal bias?

Attitude is Everything: Introduction

Dealing with diversity is a powerful skill that demands energy and know-how. It involves confronting our dislikes and asking the tough question – who am I most comfortable with?

There are three steps that will help you to overcome any rigid thinking about others outside your comfort zone.

In this post we will look briefly at the first step, your attitude.

First, Manage your attitude or heart  by acknowledging your mythical  beliefs and perceptions about the person outside your comfort zone.

Managing your heart means taking control of your inner voice.

We all have people and places we are most comfortable being around. When we step outside of that comfort zone the inner voice of fear sometimes takes control.

Therefore, when interacting with people who are outside your comfort zone, acknowledge your beliefs and perceptions about the individual(s) you are uncomfortable being around and actively manage what goes on in your own mind.

The Attitude is Everything model is a simple way of distilling how we view others as a result of our stereotypes and mythical beliefs about individuals outside our comfort zone.

Our life position can be heard in what we say to ourselves. What we say to ourselves will influence how we behave and feel.

The model says that our inner voice has two states:

  1. Positive; and
  2. Negative.

Your inner voice affects how you view yourself (we will represent that state with the letter “I” ) and how you view others (we will represent that with the letter “U”)

For example, if you have a positive view of yourself ( I+) and a negative view of a co-worker (O-), in most interaction you will tend to take a judgmental stance with them. You will hear their words and often miss what they intend to say.

We can use the shorthand “I+ O-” to represent that state.

The ideal state is to have a positive view of yourself (I+) and others (O+). In and “I+ O+” state, you will refrain from being judgmental and really seek to connect with the person.

The Attitude is Everything lesson is just one of the add-on modules to our Effective Workplace Relationship webinar and in class session. A this time our in class footprint is limited to Canada. However the lesson is also a part of our Diversity & Sensitivity Training on demand course.

In the context of the webinar, in class, and on demand session, we explore a simple self-administered behavior modification model for moving from any other state to “I+ O+”, the ideal state.

Diversity & Sensitivity  Training webinars for Chicago, New York, New Jersey, Pennsylvania, Texas, California, Nevada, Arizona,Washington, Virginia, Los Angeles.

Sensitivity Training for Toronto, Ottawa, London, Montreal, Calgary, Edmonton, Vancouver, Halifax.