The course is a chance for you to talk about conflict to help you harness its power.
There are four ways we express ourselves:
- Passive (people can read my mind)
- Aggressive (the superior being)
- Passive-aggressive (the stamp collector)
- Assertive (rights & responsibilities)
The manifesto says:
Every Human Being has the right to be treated with respect and express opinions or feelings, so the question becomes…
How can I express what I need to express, without offending?
How can I translate what I want to say into what I can safely say?
It’s not only possible to address frustrating situations – it’s encouraged.
From *quick draw responses* to *holding that difficult conversation with someone*, we have communication strategies for you, based on credible research.
Contact us if your team could use more
Open and Honest Communication
Is respect transactional? What if someone doesn’t deserve my respect, based on my experiences with them?
Does all respect have to be earned? Or is there always an expected level of respect when meeting or working with someone?
When we feel disrespected, the common reaction is to respond in kind. We think this person doesn’t have respect for me so why should I have respect for them.
In a work environment, there is a minimum level of respect expected at all times – some would call this civility. I may not want to be your friend, or even friendly, but I have to respect you.
Easier said than done, at times.
Do you need help establishing more civility among your team?
You can read about our trainings and learn how to register here!
Are you aware of common behaviors that could be considered sexual harassment?
Sexual harassment involves any behavior, that is sexual in nature, and can reasonably be understood as unwelcome or unwanted.
Here are a few behaviors to avoid:
- Rating another person on an attractiveness scale (“They’re a 10”). By doing so, you are actually discussing a person’s physical appearance with romantic undertones, which adds up to comments of a sexual nature.
- Discussing the nature of one’s personal life with references to sexual activity; you are referring to (personal) sexual activity while in the work context.
- Sharing sexually inappropriate photos/videos/emails with colleagues; content of a sexual nature has entered what should be a neutral, sex-free environment for work or study.
- Using terms of endearment such as honey, dear, or sweetie. Terms of endearment denote affection toward another person. This affection can reasonably be perceived as romantic in nature, and even sexual. Even though the person may mean nothing to you, it is the impact the behavior has on others that matters.
Harassment is always about the IMPACT of your behavior and not about your INTENT.
As soon as comments/actions of a sexual nature become unwelcome by someone in the work context, the behavior falls into the sexual harassment bucket.
Following some basic communication rules will help you to avoid walking on eggshells.
Learn more about developing your capacity to think impact and avoid harassment by going to our website!