Culture and process are two levers that drive productivity.
Non-profits, governments, and for-profit corporations all need to be productive. Regardless of the form, organizations face limited resources and many constraints.
The blog exist to provide cutting edge insight in the area of organizational culture, specifically relationship management.
If culture is “the attitudes and values that characterize an organization or department“, then relationship management is the dynamic process that prevents attitudes and values from becoming toxic. A toxic culture will distort and neuter even the best and brightest processes.
Each of the post is a teaching moment. It’s a chance for you and me to construct new knowledge. Therefore, feel free to post comments, rebukes and words of support based on your interpretation and your own world view.